SpeakUp Guideline
Sustainable commerce provides the basis for positive future prospects for the environment, society and the economy, as well as each individual employee or business partner of INDUS (the group parent company).
The cornerstones of the culture of INDUS are the distribution of the key requirements and their independent implementation and management in the subsidiary companies, as well as a shared understanding of values and the minimisation of risks for a sustainable corporate development.
Look. Act. Report safely. Improve together.
All employees, business partners, and other third parties are welcome to report concerns. If you suspect that behaviour violates legal or internal regulations or our Code of Conduct – whether through active action or omission – we ask you to report it. Violations can be reported to your compliance officer or another appropriate authority (e.g. supervisor or human resources manager).
Reports can also be made (anonymously) via the SpeakUp reporting system. It is possible to report a violation online in writing or by telephone. When reporting a violation, the privacy policy for the reporting person, the data protection information for participants and the ‘SpeakUp’ guidelines (rules of procedure) for handling complaints and suspected compliance violations apply.
How to access our system for reporting possible violations – by name or anonymously:
| Organization code: | 121752 | |
| Canada: | +1 (514) 395 0496 (Call charged at local rate.) | |
| Chile: | +56 22 483 5917 (Call charged at local rate.) | |
| China: | Country wide number with no supplier restriction: 400 120 1842 (Call charged at local rate.) | |
| India: | 0008 0005 03159 (Freephone) | |
| Italy: | 800 147 694 (Freephone) | |
| Kazakhstan: | 8 7273574582 (Call charged at local rate; no mobile access) | |
| Singapore: | +65 6403 7051 (Call charged at local rate.) | |
| South Africa: | +27 (21) 427 7937 (Call charged at local rate.) | |
| United Kingdom: | 080 0022 4118 (Freephone) |
We process reports independently, impartially, and confidentially.
Important:
The reporting system is not intended for reporting incidents that pose an immediate threat to life or property. In such cases, please contact the known emergency numbers or the nearest police station.
It must also not be used for false accusations – knowingly reporting false information is prohibited. We would also like to point out the possibility of reporting to external reporting offices. German law attaches particular importance to the internal reporting of compliance violations and expressly prioritizes this over external channels.
Reporters make an important contribution to the integrity and protection of our corporate values, our employees and those affected.