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Data Privacy Statement

Thank you for your interest in the eltherm GmbH website. Protecting your personal data is very important to us. For this reason, we wish to inform you here about data protection in our company. As a matter of course, we observe the relevant provisions of data protection law (German Federal Data Protection Act, BDSG, the German Telemedia Act, TMG, and other data protection regulations. Data protection is concerned with all data related to individuals ("personal data"). Section 3, par. 1 of the German Federal Data Protection Act (BDSG) defines such data as individual items of information about personal or factual matters of a natural person whose identity is known or can be established. Examples of such data would be a person's name, postal address, e-mail address and telephone number, and possibly also usage data such as your IP address.

Generally speaking, you do not have to enter personal data in order to use our website. In the event that personal data (such as name, address or e-mail addresses) is collected on our web pages, this is always done on a voluntary basis wherever possible. We do not communicate this data to third parties without your express approval.

This website contains links to other websites. eltherm GmbH is not responsible for the data protection regulations, enforcements and contents of these websites.

In order to optimise our website, we collect and store data such as the date and time when the website was accessed, the web page from which you accessed our website, and the like. This is done on an anonymous basis without users of the site being identified in person. We also use cookies for collecting and storing data; however, only the current session number is stored.

In order to receive our newsletter, you will need to specify your e-mail address. Before the newsletter is sent, you must expressly confirm in what is referred to as the double opt-in process that we should activate the newsletter service for you. Following that, you will receive a confirmation and authorisation e-mail from us, in which we request that you click the link contained in the e-mail in order to confirm to us that you do indeed wish to receive our newsletter. You can unsubscribe from the newsletter at any time. Each of the newsletters that we send out contains an unsubscribe link for this purpose.

Use of data for its intended purposes only

We observe the principle of using data for its intended purposes only and consequently collect, process and store your personal data solely for the purposes which you have notified us of (e.g. for inquiries). Your personal data will not be passed on to third parties without your express approval, unless such communication is necessary in order to provide the service or to comply with contractual obligations. Personal data is also only passed on by us to state institutions and authorities authorised to receive the information to the extent that we are obliged by law or are served a court order to provide information.

We are very serious about protecting personal data within our company. Our employees and the services companies who work for us are all under the obligation to us to maintain strict secrecy and comply with the provisions of data protection law.

Rights to information / rights of revocation

You may receive information from us without stating reasons and at no cost to you at any time in respect to the personal data of yours that is stored by us. You may, at any time, block the personal data that has been collected by us; you may correct it at any time, and you may have it deleted at any time. You may also, at any time, revoke the approval that you granted us for collecting and using your data, without stating reasons. In these cases, please refer to the contact address given under the legal notices. We are available to you at any time for any further questions about our statements regarding data protection and about how we process your personal data.

Please note that the provisions of data protection legislation and the ways of dealing with data protection, e.g. at Google, can change continually. Consequently, it is both advisable and necessary for you to find out about changes to statutory provisions and companies' policies, e.g. at Google, on a continuous basis.

By visiting our website, you declare that you are in agreement with this data protection declaration. If you do not wish to grant your agreement with this data protection declaration, we request that you do not use this website (any further).

Collection of data using Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website:Disable Google Analytics

Further information concerning the terms and conditions of use and data privacy can be found at or at Please note that on this website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).

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© Copyright 2016
eltherm Canada Inc.
1440 Graham’s Lane, Unit 5
Burlington Ontario L7S 1W3
Phone: +1 (289) 812-6631
Fax: +1 (844) 325-6750